We Connect and We Connect Plus as standard
Online becomes the standard. The new Golf has been integrated into the world of Volkswagen We – an independent ecosystem developed by the brand that is offered with an ever growing range of online services and functions. It means that, as standard, We Connect (unlimited usage period) and We Connect Plus (delivered with free use in Europe for one or three years) can be used in the new Golf. It is very simple: every Volkswagen driver logs into the vehicle using the We Connect portal or We Connect app to receive their Volkswagen ID. Using this ID, they can then log on in the new Golf to access the range of services provided by We Connect and We Connect Plus. What is more, each Golf has the following basic functions on board: personalisation (saves personal settings), e-Call (automatic or manual assistance in emergency situations) and Emergency Call Service (support by a multilingual call centre). Volkswagen covers the costs incurred for data required to use online services and functions. This offer merely excludes Media Streaming and Internet Radio as well as Wi-Fi hotspot.
We Connect. We Connect features the following functions:
- Mobile key (depending on configuration; unlock, lock and start the Golf using a compatible smartphone)
- Breakdown Call
- Vehicle Status
- Doors & Lights
- Automatic Accident Notification
- Vehicle Health Report
- Driving Data
- Parking Position
- Service Scheduling
We Connect Plus. Depending on the equipment, We Connect Plus features the following functions additionally to the We Connect scope:
- Area Alert
- Speed Alert
- Horn & Turn Signals
- Online Anti-Theft Alarm
- Online Auxiliary Heater
- Remote Ventilation Control
- Lock & Unlock
- Departure Times (for plug-in hybrid drive)
- Air Conditioning (for plug-in hybrid drive)
- Charging (for plug-in hybrid drive)
- Online Traffic Information plus hazard information
- Online Route Calculation
- Filling stations and charging stations
- Online Map Update
- Parking spaces
- Online POI Search
- Online Voice Control
- We Deliver (means you can receive deliveries and services in the Golf)
- Internet radio
- Media streaming (Tidal and Apple Music)
- Wi-Fi hotspot
In-Car Shop. Data plans for use of streaming services or the Wi-Fi hotspot can also be booked and renewed via the Infotainment system. It is also possible to activate add-ons from the In-Car Shop, such as We Park (cashless parking in 134 German cities), We Experience (optional, customised recommendations for restaurants, shops or filling stations along the route) and the Alexa web app, at no additional cost. The In-Car Shop can also be used to easily extend We Connect Plus. In future, the In-Car Shop will also allow users to download additional functions – similarly to app stores on smartphones.
We Connect Fleet. The optional We Connect Fleet (digital fleet management) service has been developed for companies. This service offers the following functions:
- Digital Logbook
- Fuel Logbook
- Fleet Driving Efficiency
- GPS Tracking & Route Information
- Consumption Analyser
- Maintenance Management
Mobile key. In future, the smartphone will be the vehicle key. We Connect is once again the interface for this. Compatible Samsung smartphones are set up for this purpose using the We Connect app, then authorised once as the primary user via the Infotainment system and a one-time passcode. No mobile network connection is required to use the smartphone as a mobile key. It is sufficient to place the smartphone near the door handle in the same way as the keyless locking and starting system Keyless Access opens the vehicle. Place the smartphone in the centre console (in the storage compartment with interface for mobile telephone) to start the engine. Furthermore, it will also be possible to send the mobile key to friends or family so that they can also use their smartphone as a key.