The T-Cross provides discerning users with the highest level of networking and connection to the outside world. Even the operation and customisation of the on-board functions are intuitive. Up to four USB ports and inductive wireless charging ensure optimum connectivity and sufficient power for smartphones. The optional keyless locking and starting system Keyless Access makes access to the T-Cross more convenient, while the Light Assist main-beam control automatically switches the main beam on and off as soon as oncoming traffic approaches. Another highlight is the optional sound system from renowned US brand Beats with a 300-watt, 8-channel amplifier and a separate subwoofer in the luggage compartment.
The Volkswagen Connect app acts as a personal vehicle assistant, making life easier with the T-Cross. It networks the driver with the car and informs the driver about the condition of the vehicle, the journeys completed and the driving style on request. In order to avail of this system, drivers need three things: a smartphone, the Volkswagen Connect app – which can be downloaded free of charge from the App Store or Google Play and the T-Cross, which comes with the VW Connect DataPlug as standard The app and DataPlug are connected via bluetooth. End-to-end encryption is, of course, provided for data security reasons, protecting both the technology and the customer’s data. Volkswagen Connect offers a wealth of clever tools that provide important information, debt help or simply offer entertainment.
My Volkswagen informs the driver about the condition of the vehicle – for example, the mileage and fuel level, upcoming service intervals, current warning or status messages with suggested responses. If the tyre data has been entered, the system informs the driver whenever a tyre needs to be changed.
The journey history consists of a logbook and the fuel monitor. All journeys, including parameters such as duration, route, fuel costs and more, are recorded digitally and can be divided into personal and business trips on request. This function provides statistics which can be used to evaluate driving style, for example.
The driver’s preferred VW dealership can be stored under Service centres, along with the best route guidance to this location. All necessary contact details and the direct telephone number are shown on the app’s home screen. A list of nearby VW dealerships is also displayed. A request for a service appointment can be sent to the stored service centre if preferred. In just a few clicks, you can get in contact with your preferred service centre directly.
The Help call function allows the driver to contact the national 24-hour breakdown service directly, even when abroad, or to contact the Service Hotline in the event of a breakdown or accident. The user retains control of his/her data during this process. Data is only transmitted after confirmation.
Where’s my T-Cross? With Volkswagen Connect, there’s no need to go looking. The VW vehicle’s most recent location is stored under Parking space and is displayed on a map. The user can be guided there as required, and the location can also be shared with friends. The user is also informed of the parking duration – meaning they no longer need to worry about their parking ticket expiring.
On request, Volkswagen Connect will also observe your driving behaviour, i.e. acceleration, tempo, rpm, braking behaviour and coolant temperature. In addition, the app provides tips on the ideal way to drive and informs the user about any challenges he/she has selected and/or won.
My Challenges is aimed at the player within the driver: You can compete with other VW drivers – for example based on driving efficiency, distances driven, discoveries experienced and a whole lot of skill. Winning points and trophies unlocks other challenges and helps connect responsible use of the T-Cross with the sheer enjoyment of driving it.
And by the way, the VW Connect DataPlug is available at a price of €39.50 – including for most VW models dating back as far as 2008.
Other services: From early 2019, other services such as WE Park and We Experience will be integrated into the app on a trial basis in Germany. Insurance offerings will also be available, such as short-term insurance allowing additional drivers to be added to the insurance policy for a period that is accurate to the day. The app is constantly being enhanced and new services and functions are continually being added.